Zendesk started the customer experience revolution in 2007 by enabling any business around the world to take their customer service online. Today, Zendesk is the champion of great service everywhere for everyone, and powers billions of conversations, connecting more than 100,000 brands with hundreds of millions of customers over telephony, chat, email, messaging, social channels, communities, review sites and help centers. Zendesk products are built with love to be loved. The company was conceived in Copenhagen, Denmark, built and grown in California, taken public in New York City, and today employs more than 4,000 people across the world.

Company information

Below is the information of Zendesk’s legal entity.

Legal Entity

Zendesk, Inc.






1019 Market Street, San Francisco, California 94103, United States

Privacy contact information

Below is the contact information for Zendesk privacy team or Data Protection Officer(DPO).





Privacy policy

The privacy policy by is a legal document or statement that discloses how Zendesk gathers, uses, discloses, and manages their customers' data.

View Zendesk's privacy policy

Security measures

Statement or documentation of the security measures and practices Zendesk has in place when handling personal data.

View Zendesk's security measures

Data Processing Agreement

The DPA is a contract between you and Zendesk that has to be in place when processing personal data and transferring it to Zendesk.

View Zendesk's Data Processing Agreement


Subprocessors are companies that provide a service for Zendesk and who have or potentially will get access to personal data of Zendesk customers.

View Zendesk's complete list of subprocessors

Categories of personal data collected

A description of the different categories of personal data and data subjects that Zendesk could be handling.


Date of Birth


Phone number


Employer and job title


Voice and video media

In-app behavior

Sensitive data