Segment

Segment is a customer data platform (CDP) that helps companies harness first-party customer data. Our platform democratizes access to reliable data for all teams and offers a complete toolkit to standardize data collection, unify user records, and route customer data into any system where it’s needed. More than 20,000 companies like Intuit, FOX, Instacart, and Levi’s use Segment to make real-time decisions, accelerate growth, and deliver compelling user experiences.

Company information

Below is the information of Segment’s legal entity.

Legal Entity

Twilio Inc.

Founded

2012

Employees

501-1,000

Address

100 California Street Suite 700 San Francisco, CA 94111 United States

Privacy contact information

Below is the contact information for Segment privacy team or Data Protection Officer(DPO).

Name

N/A

Contact

privacy@twilio.com

Privacy policy

The privacy policy by is a legal document or statement that discloses how Segment gathers, uses, discloses, and manages their customers' data.

View Segment's privacy policy

Security measures

Statement or documentation of the security measures and practices Segment has in place when handling personal data.

View Segment's security measures

Data Processing Agreement

The DPA is a contract between you and Segment that has to be in place when processing personal data and transferring it to Segment.

View Segment's Data Processing Agreement

Subprocessors

Subprocessors are companies that provide a service for Segment and who have or potentially will get access to personal data of Segment customers.

View Segment's complete list of subprocessors

Categories of personal data collected

A description of the different categories of personal data and data subjects that Segment could be handling.

Name

Email

Geolocation

In-app behavior