Intercom is the only complete Customer Service solution that provides a seamless customer experience across automation and human support, delivering increased customer satisfaction while reducing costs. We're building a future where most customer conversations are successfully resolved without needing human support, freeing up the team to work on higher value customer conversations. More than 25,000 global organizations, including Atlassian, Amazon and Lyft Business, rely on Intercom to deliver unparalleled user experiences at any scale. Intercom's platform is used to send over 500 million messages per month and enables interactions with over 600 million monthly active end users. Founded in 2011 and backed by leading venture capitalists, including Kleiner Perkins, Bessemer Venture Partners and Social Capital, Intercom is on a mission to make internet business personal.

Company information

Below is the information of Intercom’s legal entity.

Legal Entity

Intercom R&D Unlimited Company






2nd Floor, Stephen Court, 18-21 Saint Stephen's Green, Dublin 2, Ireland

Privacy contact information

Below is the contact information for Intercom privacy team or Data Protection Officer(DPO).




Privacy policy

The privacy policy by is a legal document or statement that discloses how Intercom gathers, uses, discloses, and manages their customers' data.

View Intercom's privacy policy

Security measures

Statement or documentation of the security measures and practices Intercom has in place when handling personal data.

View Intercom's security measures

Data Processing Agreement

The DPA is a contract between you and Intercom that has to be in place when processing personal data and transferring it to Intercom.

View Intercom's Data Processing Agreement


Subprocessors are companies that provide a service for Intercom and who have or potentially will get access to personal data of Intercom customers.

View Intercom's complete list of subprocessors

Categories of personal data collected

A description of the different categories of personal data and data subjects that Intercom could be handling.



Phone number


Employer and job title


Voice and video media

In-app behavior