Get Customer.io's privacy policy

What is a Privacy Policy?

A privacy policy is a legal document provided by Customer.io that explains the types of personal data collected from customers, for what purpose, and how data is processed.

Why and how should I assess this?

The primary purpose of a privacy policy is to provide information to customers and website visitors about what happens with their data and why it is collected. Moreover, having a privacy policy is required by law.

Any privacy policy should include:

  • The information collected by the company from its customers and users
  • Purposes for which the data is processed
  • The legal basis for the processing
  • Whether data is shared with third parties
  • Where and for how long data is stored
  • Description of the data subject rights
  • Notification about any changes made to the privacy policy